D4 Omaha Keeping Paper, Digital Records Flowing To Area Law Firms, Legal Departments 01/29/19 11:41:02 AM
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Sam DelSenno, managing director of D4 Omaha, poses for a photo at their office near 15th and Farnam Streets. The Omaha location handles all types of paper legal work for briefs, exhibits and evidence in house. (Photo by Scott Stewart)
Keeping Paper, Digital Records Flowing To Area Law Firms, Legal Departments
By Scott Stewart
The Daily Record
Binders of paper fill a courtroom as a trial gets underway, representing a multitude of billable hours and painstaking research upon which the outcome of litigation hangs in the balance.
Someone has to run copies of all those exhibits. Someone has to be certain a page isn’t missing from a brief and that all those carefully collated copies are accessible at a moment’s notice.
That’s where Sam DelSenno’s team at D4 Omaha enters the picture.
D4 is a litigation support company that works with law firms and legal departments that need help with managing their documents or data, typically connected to litigation.
While the bulk of their business is electronic discovery, the more traditional “paper side” of the business works on preparing exhibits, printing and copying files, and scanning physical documents.
“It almost feels like a FedEx Kinko’s, but we only work for these legal people,” DelSenno said. “We can’t miss a document. It has got to be perfect. Just imagine that you’re in litigation for a year and then all of a sudden you’re in a trial and they’re like, ‘Well, where’s that page?’ And they say, ‘Oh, the copy guy missed it.’ The judge isn’t going
to take that.”
The risk of missing a page – or a key document or exhibit – is real, in no small part because preparation for litigation often goes down to the wire. DelSenno equates D4 to a fire station: When he gets a call from a client, they’re fighting a fire and they need assistance immediately, not sometime next week.
“We’re usually working with ridiculous, short deadlines,” DelSenno said. “They’re trying to settle, typically, and they’re waiting until the last minute to get this done.”
While paper is still a cornerstone of the legal profession, most documents originate in an electronic
form, and often our digital footprints are much more voluminous than a physical paper trail. D4’s eDiscovery services help sort through that digital information that can be a critical part of the discovery process.
“We’re collecting emails, information off of people’s cellphones, laptops – we call that digital forensics,”
DelSenno said. “We take all of that data and we put it in our system and we search it, clean it up (and) parse it out.”
The end result, he said, is a database free of duplicates and other extraneous information. Then D4’s client is able to begin reviewing the data, focusing their attention on the legal work, not clerical tasks.
“It’s fairly technical what we’re doing behind the scenes, but ultimately, we’re trying to cull that information down and make it easy for them to access it and review and make decisions on,” DelSenno said. “We’re trying to save them time and money.”
DelSenno founded the Omaha firm as Omaha Legal Copies. The firm became Omaha Legal Services Inc., which he sold to D4 in 2013. D4, in turn, was acquired by Special Counsel in 2016.
Special Counsel describes itself as the nation’s largest full-service provider of legal consulting, attorney recruiting, legal talent, legal technology and eDiscovery services.
DelSenno said the Omaha location services the metropolitan area, Lincoln and surrounding communities, such as Sioux City and Des Moines in Iowa, located within a few hours drive.
A lot of the digital work takes place at the company’s headquarters in Rochester, New York, while pick up, delivery and handling paper assignments is completed in the Omaha office, located at the Central Park Plaza near 15th and Farnam streets.
“We have folks that work literally 24/7 processing data for review,” DelSenno said. “The reason why I joined with them is that we were doing that here, and we were doing a good job, but to grow, the data is getting so big now, the amount of technology that you have to have to do this is large. So the advantage to work with us is that we’re local, but yet we’re national.”
DelSenno adjusts staffing in the Omaha office to accommodate client needs when it comes to paper services. Most jobs are essentially a rush, and his staff will work evenings, overnight and weekends when needed – typically when a large federal trial is underway.
“It’s actually fun,” DelSenno said. “We’re helping people. We meet goals. We get to see a good finished product. We’re proud of what we do. We’re excellent at it. And people respect our company really well and they’re really happy.
We’re not trying to sell them something that they don’t need.”
For more information on D4 Omaha, visit specialcounsel.com/locations/omaha/d4.