Conference Technologies, Inc. 3/4/16 03/04/16 11:44:41 AM
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“We have a pulse on the present and an outlook to the future,” CTI’s Omaha director, Keith Sandy said.
Conference Technologies, Inc.
‘Support’ Is Keyword for Greater Omaha
Chamber’s March Small Business of the Month
By Dan McCann
The Daily Record
To succeed in business, help other companies increase productivity and profits. It is a wonderful bit of corporate symbiosis, and it is exemplified by the Greater Omaha Chamber’s Small Business of the Month for March, Conference Technologies, Inc. (CTI).
“Our goal is to be the A/V specialist you trust,” says Keith Sandy, director of CTI’s Omaha branch. “We’re dedicated to building on our experience and providing our clients the most skilled engineers, integrators and advisors. We invest in quality resources and planning because our clients do too.”
Attracted, says Sandy, by Omaha’s innovative businesses and skilled workforce, St. Louis-based CTI opened its Omaha branch in 2004. The decision has been rewarded with continued growth in terms of team, sales and square footage.
Omaha operations – which include audio/visual sales and rentals, consulting and installation, webcasting, video conferencing and event management – expanded into a larger facility in 2007.
“We are blessed to be part of this community and to have the great partnerships we have formed with our clients,” Sandy says.
He calls the company’s recognition as Small Business of the Month “an absolute honor.”
“We know it comes from a respected group, which carries so much weight for us,” he says. “We are thrilled to be named.”
Sandy credits the company’s success, in part, to its drive to always be on the leading edge. He says CTI’s “talented and highly-motivated” team of 18 in Omaha is not content to react to industry trends but instead aims to be proactive, anticipating and embracing changes ahead in the field.
“We have a pulse on the present and an outlook to the future,” he says.
The end goal is the delivery of superior technology services and customer experiences, which is vital to success.
“We are fortunate that our employees’ motivation is self-driven,” Sandy says. “We work as a unified team with common goals and shared performance targets. When the expected results are known by all and you are focused on service as a part of your companywide mission, it is intrinsic.”
Sandy says the company culture reinforces that focus, whether they are serving clients in business or education, healthcare, hospitality or some other industry.
“Through our weekly customer feedback reports, we examine how to continually ensure we deliver value and expertise in our fast-paced industry.”
CTI, says Sandy, also values the importance of professional development and invests heavily in ongoing employee training.
Support Is Key
“With our growth, we can experience shortages in skilled talent like many in the technology field. Fortunately, we have a strong emphasis on continued training, and we have an efficient process of sharing team member resources throughout the country. Our technicians and those at our additional branches are eager to travel and support each other,” Sandy says.
The company also thrives on supporting its community.
“We are proud to provide professional and financial contributions to charities that our employees actively assist. Every year, our offices take part in supporting a variety of local programs benefiting education, performing arts, special development programs and youth athletics. Aside from financial support, we donate time and equipment, like Smart Boards, to help improve teaching capabilities.”
CTI also contributes to major charities including St. Jude Children’s Research Hospital, Special Olympics, United Way, MS Society and food banks in each of its local markets.
“Beyond that, we encourage our employees to work with our clientele and their charitable fundraisers, tournaments and other functions.”
The Omaha office was CTI’s fourth branch. The company, founded in 1988, now has 16 offices throughout the country. Sandy foresees continued growth ahead both locally and nationwide.
“I believe there are no limits to our growth if we stay the course with our goals, continue to improve our processes daily, and remain focused on nurturing our partnerships with clients, vendors, and everyone we interact with,” Sandy says. “We plan to be around for the long haul and continue to be a leading technology solutions provider for our customers.”
United Republic Bank sponsors the Chamber’s Small Business of the Month award. To nominate a small business online, visit www.omahachamber.org. Nominees must be current Chamber members with 50 employees or less.